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Trustpilot is where consumers rate the companies and brands they buy from, and a brand’s Trustpilot page is often the first thing a shopper checks before trusting an unfamiliar store. Each review carries a star rating and the reviewer’s country and language, and verified reviews can be read on their own. Through AgentKey your agent reads Trustpilot reviews the same way it reads everything else — find_tools, describe_tool, execute_tool — narrowing to the countries, languages and ratings that matter.

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What you can ask

  • “Summarize recent Trustpilot reviews of nike.com from US reviewers, verified reviews only.”
  • “What are the most common complaints in one-star Trustpilot reviews of this brand this year?”
  • “Pull the latest German-language Trustpilot reviews of this company.”
  • “Open this Trustpilot review page and give me the most relevant reviews from UK reviewers.”
  • “How have Trustpilot reviews of this retailer changed since January?”
  • “Compare what French and Italian reviewers say about this airline on Trustpilot.”
  • “Give me verified five-star Trustpilot reviews of this brand, most recent first.”
  • “这家品牌在 Trustpilot 上最近的差评都在说什么？“

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What’s covered

Identifiers
  • Reviews for a company by its brand name or by the URL of its Trustpilot review page
Filters
  • Reviewer countries, languages and star rating
  • A start date, to read only reviews posted since then
  • Verified reviews only
Ordering and limit
  • Trustpilot’s automatic ordering by default, or relevancy or most recent
  • A limit on how many reviews come back; set it to fetch only as many as you need
What comes back
  • Star rating, review text, date and reviewer details for each review

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How to use it

Pass the request in plain language and let the router pick the tool:
Trustpilot sits in the E-commerce branch of the catalog. The review tool takes either a brand name or the review-page URL, so a link copied from Trustpilot works as is. Set a limit to fetch only as many reviews as you need. Always describe_tool before executing: it shows the country and language codes, the accepted ordering values, the date format for the start date, and the per-call cost.
Building with code? Trustpilot is available through the catalog tools above only; there are no fixed-contract Scenario Methods for it yet. See the Scenario Methods overview for the platforms that have them.

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FAQ

No. AgentKey holds the upstream access; your agent only needs your AgentKey subscription.
No. The tool is read-only — reviews come out, nothing goes in. Nothing is posted, answered or reported.
Not today. Trustpilot coverage is the review tool only — there is no company search or company profile tool — so start from a brand name or a review-page URL you already have. Software products are reviewed on G2 and Capterra, each with its own page.